Orders shipped within Australia take 3-5 business days from shipping date depending on location. YES, we ship worldwide! International orders take between 10-14 business days from shipping date, also dependant on location.
TAXES & DUTY
Orders to countries outside Australia may be subject to import duties and/or taxes, which are applied when your package reaches your country. We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. Payment of these is necessary by you to release your order from customs. For more information, please contact your local customs office.
You will receive an email confirming your order. Your order will be shipped within 48 hours. If for any reason your items purchased are sold out, we will notify you by email as soon as possible and you will receive then an immediate refund. Orders within Australia using express post option will have tracking available, and international orders all have tracking.
For orders placed within Australia we use standard or express. Orders within Australia are $5 AUD for standard post or charged at $10 AUD for express post. Orders $200 AUD & over are free. International deliveries will be charged flat rate $20 AUD, and purchases over $200 AUD are free.
Mountain & Moon is not responsible for items that go missing within Australia & internationally. If an item does go missing, which is a very rare occurrence, we will lodge an investigation with the specific postal service & attempt to track its location. MM is also not responsible for an address that is entered incorrectly, so please ensure you check all entered information at checkout.